Today, 25 January 2021 I received a travel voucher from Thai Airways regarding the cancellation of my flight KUL-BKK-ZUR (4th May 2020) and MIL-BKK-KUL (21 May 2020) for the same cost of tickets purchased i.e. RM2,466.
I had opted for full reimbursement of the ticket price but was not given. Alternatively, the airline is only prepared to refund part of the tax which is equivalent to RM700. The refund process as I am told is lengthy as Thai Airways is undergoing rehabilitation proceeding through the Central Bankruptcy Court which temporarily prohibited them from processing any refund requests. Due to this and the extension of the validity period till 31 December 2022, I accepted the travel voucher.
Hopefully, the Covid-19 pandemic will be over this year (2021) so that we can travel again.